Questionnaires
Types of Questionnaires
- Fixed-format questionnaires:
- Ranking questions:
- For ranking questions, the respondent is given several possible answers, which are to be ranked in order of preference or experience.
- An example of a ranking fixed-format question is: Rank the following transactions according to the amount of time you spend processing them: __________ % new customer orders __________ % order cancellations __________ % order modifications __________ % payments
Notes:
No additional notes provided.