Questionnaires
Types of Questionnaires
- Fixed-format questionnaires:
- Rating questions:
- For rating questions, the respondent is given a statement and asked to use supplied responses to state an opinion.
- To prevent built-in bias, there should be an equal number of positive and negative ratings.
- The following is an example of a rating fixed-format question: The implementation of quantity discounts would cause an increase in customer orders. Strongly agree Agree No opinion Disagree Strongly disagree
Notes:
No additional notes provided.