Questionnaires
Collecting Facts by Using Questionnaires
- Advantages:
- Most questionnaires can be answered quickly.
- People can complete and return questionnaires at their convenience.
- Questionnaires provide a relatively inexpensive means for gathering data from a large number of individuals.
- Questionnaires allow individuals to maintain anonymity.
- Individuals are more likely to provide the real facts, rather than telling you what they think their boss would want them to.
- Responses can be tabulated and analyzed quickly.
Notes:
The use of questionnaires has been heavily criticized and is often avoided by systems analysts. Many systems analysts claim that the responses lack reliable and useful information. But questionnaires can be an effective method for fact gathering, and many of these criticisms can be attributed to the inappropriate use of the questionnaires by systems analysts. Before using questionnaires, you should first understand the pros and cons associated with their use.